Patient Support Resources: Getting Started With
How to enroll
Enrolling your patient is as easy as filling out an IPSEN CARES Enrollment Form with your patient and having the patient review and sign the patient authorization.
Choose the method that works best for your office
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Fill out and submit online
Complete and submit the form with your patient online at IPSENCARES.com
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Fill out online and fax
Complete the form online at IPSENCARES.com, print, sign, and fax to 1-855-465-3820
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Enroll on paper and fax
Print the form, available at IPSENCARES.com, then complete and fax to 1-855-465-3820
Patients may also sign a Patient Authorization Form online at IPSENCARES.com
We’ll take it from there
- Someone from the IPSEN CARES team will reach out to your patient immediately after enrollment
- The IPSEN CARES team offers support related to healthcare decisions that have been made between patients and their healthcare providers
- IPSEN CARES is committed to keeping your patients informed along the way
Personalized Support Services
Financial & Insurance Assistance
- Initiation of benefits investigation to help patients understand their health insurance coverage
- Financial assistance programs for eligible patients*
- Coordination of treatment logistics related to prior authorizations
Dedicated, Individualized Support
- Information and support to facilitate interactions between the healthcare provider, patient and family, insurance company, and specialty pharmacy
- Guidance based on the patient’s specific situation and healthcare needs
Continuity of Care
- Coordination of details associated with patient transitions
- Support for ongoing treatment logistics (including relocation, vacations, transitions from pediatric to adult clinics, insurance changes, and other events affecting continuity of care)
Educational Materials & Programs
- Provide educational information to patients and caregivers related to the patient’s condition and prescribed treatment expectations
- Provide information about advocacy groups that support your patient’s condition, as well as advocacy groups for the broader community who are impacted by the condition
- Information about lab testing (some insurance plans may require testing before providing coverage—the IPSEN CARES team can provide information regarding the different places where testing may be available)
To enroll a patient, simply
visit IPSENCARES.com or call
IPSEN CARES at (866)
435-5677. Hours of operation
are Monday-Friday, 8 AM-8
PM ET
To enroll a patient, simply
visit IPSENCARES.com or call
IPSEN CARES at (866)
435-5677. Hours of operation
are Monday-Friday, 8 AM-8
PM ET
*Please see terms and conditions at IPSENCARES.com.
PFIC=progressive familial intrahepatic cholestasis.