IPSEN CARES® helps patients and families get access to their BYLVAY prescription, providing the information and resources they need to better understand and manage their condition.
How to enroll
Enrolling your patient is as easy as filling out an IPSEN CARES Enrollment Form with your patient and having the patient review and sign the patient authorization.
Choose the method that works best for your office
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Fill out and submit online
Complete and submit the form with your patient online here
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Fill out online and fax
Complete the form online, print, sign, and fax to
1-855-465-3820 -
Enroll on paper and fax
Print the form then complete and fax to
1-855-465-3820
Patients may also sign a Patient Authorization Form online at IPSENCARES.com
We’ll take it from there
After enrollment, a member of the IPSEN CARES team will reach out to your patient.
We offer support related to healthcare decisions that have been made between patients and their healthcare providers and are committed to keeping them informed along the way.
Personalized support offerings
Financial and Insurance Assistance
- Initiation of benefits investigation to help patients understand their health insurance coverage
- Financial assistance programs for eligible patients*
- Information on how to submit prior authorizations
Dedicated, Individualized Support
- Information and support to facilitate interactions between the healthcare provider, patient and family, insurance company, and specialty pharmacy
- Guidance based on the patient’s specific situation and healthcare needs
Continuity of Care
- Coordination of details associated with patient transitions
- Support for ongoing treatment logistics (including relocation, vacations, transitions from pediatric to adult clinics, insurance changes, and other events affecting continuity of care)
Educational Materials and Programs
- Provide educational information to patients and caregivers related to the patient’s condition and prescribed treatment expectations
- Provide information about advocacy groups that support your patient’s condition, as well as advocacy groups for the broader community who are impacted by the condition
To enroll a patient, simply visit IPSENCARES.com.
If you have any questions, call IPSEN CARES at (866) 435-5677.
Hours of operation are Monday-Friday, 8 AM-8 PM ET
*Please see eligibility and terms and conditions at IPSENCARES.com.